Refund policy

Return & Refund Policy

We want you to love your purchase! If you’re not completely satisfied, we’re here to help.

Returns Β 
You may request a return within 7 days of receiving your order.

To be eligible for a return: Β 
- The item must be unused, unopened, and in its original packaging Β 
- Proof of purchase is required Β 

For hygiene and safety reasons, we do not accept returns on opened or used products.

Refunds Β 
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved: Β 
- Your refund will be processed back to your original payment method Β 
- Please allow 5–10 business days for the refund to reflect, depending on your bank or payment provider Β 

Return Shipping Β 
- Customers are responsible for return shipping costs Β 
- Original shipping fees are non-refundable Β 

Damaged or Incorrect Items Β 
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with proof (photos/videos), and we’ll resolve the issue as quickly as possible.

How to Start a Return Β 
To initiate a return or refund request, please contact us with your order details.

If you have any questions, feel free to reach outβ€”we’re always happy to assist!

You can always contact us for any return question at glowlinebeautystore@gmail.com.Β